Coosto is a tool which helps to monitor and analyze social media. In real-time, the data is visualized to gain insights in brands, topics, locations, and more. The user-friendly programme can be integrated with any existing CRM system. One central dashboard gives you an overview of the different types of use and allows you for example to participate in online conversations in a forum you are interested in.
- engage customer service via social media in large and small teams
- publish and measure the best social media content
- monitor reputation, including competitive and market analysis
- research data based on social media analytics
Students can obtain a 12 euro subscription through Surfspot.